- Due to the global pandemic, order processing & deliveries are now operating slower. In most cases, international orders are taking double the time indicated below. We advise our international customers to order on tracked delivery or not to order if you need the items urgently.
ORDER PROCESSING TIMES:
We aim to process and ship all orders within 48 hours. If you order on tracked delivery, please allow some time for the tracking to update.
Domestic Shipping (UK)
1ST CLASS ROYAL MAIL / TRACKED
2 to 4 Working days*
*Bank Holidays, Public Holidays & weekends not included as delivery days. Processing times may vary during busy periods and launches.
International Shipping (outside UK)
WORLDWIDE - TRACKED
5 to 10 Working days***
EXPRESS WORLDWIDE - TRACKED
1-5 Working days
Worldwide shipping days are estimated with our couriers. Custom's handling time may vary for each country.
**Countries outside of UK, Europe and America should select Tracked or Express postage option at checkout as delayed standard worldwide deliveries may not be eligible for a refund. We are also within rights to cancel your order if you do not select the Tracked option.
Following BREXIT, customers within Europe should now expect additional custom charges made by their authorities. These charges may vary depending on weight. Please check with your local postal service before ordering.
***Express orders will require a signature on receipt of goods. If you're not at home or unable to sign, the courier will leave a note with instructions on how to collect the item(s). You will also be given the tracking number when your goods have been dispatched. Please allow a few days for the tracking to update.
Some countries outside the UK may be subject to additional custom & import fees, find out more here.